STAPI Toolkit Now Available

As those of you who attended the supportforce.com launch got to see in person, the STAPI toookit helps create some pretty interesting sforce <-> CTI integrations. Once you can get the hang of TAPI, the rest should be fairly straightforward - creating screen pops, responding to call events and even enabling outbound dialing from Web Links.

You can see a screen demo and presentation about STAPI here, or download the toolkit from sforce.com.

If your company already has Cisco IP phones, let us know, as there is a separate pre-built Cisco / STAPI desktop agent that may be of interest.